Commentary

Among all the other benefits of the Internet is how the Internet re-affirms principles we should already know.

For instance, one of my favorites is that people do more business with people who make it easy to do business with them. It’s not just that the Internet is there and is omni-present. It’s that the Internet is crowded with E-tailers who make it easier to do business with them than with most RE-tailers.

One good thing about the passing of time is the diminishing popularity of bad corporate ideas. Near the top of this list should be company mission statements.

Whether you call it a mission statement. Philosophy. Vision. Code of conduct. Goals. Commitment. There are a lot of names for it, but it’s almost always meaningless.

A committee-written document with little relevance. It’s not that the content – the idea – embodied in most is bad. The content, itself, is almost always good.