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The Art of Listening

Doctor and patient discussing something while sitting at the table . Medicine and health care concept.
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204577674
Doctor and patient discussing something while sitting at the table . Medicine and health care concept.

Every good doctor knows that in most situations a patient's history is the most important part of making a diagnosis, and that begins with presence.

More specifically with listening. Truly listening has become a lost art. Too often we're quick to interrupt, to fix or to respond before we've fully heard what someone is trying to say. Doctors are too quick to tell you what you should be doing. But when we choose to listen, really listen, we offer something profoundly healing and the science agrees. Research shows that when doctors listen with empathy, patients do better. Listening affirms dignity. It builds trust. It tells someone you matter. And in a world where so many feel invisible, that kind of presence is not just healing, it's sacred.

I invite you to practice the healing power of silence. Resist the urge to speak too quickly. Sit with someone's story. Let them feel seen, heard and valued, because sometimes the most powerful thing you can say is nothing at all. This is Dr. Scott Morris for Church Health.

 

Dr. G. Scott Morris, M.D., M.Div, founded Church Health, which opened in 1987 to provide quality, affordable health care for working, uninsured, or underserved people and their families.