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A Comcast service call making the rounds this week sounded really familiar to millions of Americans. But some companies have figured out how to make the universally unpleasant experience a lot better.

The mishaps mean federal scientists need to "take a hard look" at all federal research on deadly pathogens and make sure, in each case, that the benefits justify risks, says Dr. Tom Frieden.

Gil Kerlikowske, head of Customs and Border Protection, tells NPR that he is reviewing scores of incidents. "We need to be better at admitting when we're wrong or where we've made a mistake," he says.

A customer of trash hauler in Red Wing, Minn., hadn't paid so an employee dumped almost 2 tons of garbage on his driveway. Paul's Industrial Garage has been fined for illegal dumping.

On his first full day as chief whip, Michael Grove couldn't get out of the bathroom. The chief whip's job is to make sure members of his party are in place to vote.

Rammasun, which killed 54 people as it passed across the Philippines on Wednesday, had picked up strength as it approached the Chinese island of Hainan. One man was killed by falling debris in Hainan.

Many clinics closed because of a new requirement that doctors at those clinics obtain admitting privileges at hospitals near the clinics. Many doctors couldn't comply.

The ruling of the 10th Circuit Court of Appeals in Denver mirrors the same court's decision regarding a gay-marriage ban in Utah. It has been stayed, pending likely appeal.

A number of AIDS researchers, activists and officials were on Flight MH17, headed to the International AIDS Conference when the plane was shot out of the sky. Here's how Twitter spread the news.

Fifteen years after a landmark report called attention to the deaths and injuries caused by medical errors, safety experts told a Senate panel that more needs to be done to protect patients.